Welcome to Notewand's digital platforms, encompassing our website and mobile applications. At Notewand, we are committed to providing innovative solutions tailored for healthcare professionals. This Privacy Policy details how we handle personal and other types of data collected from our users and visitors, underscoring our dedication to transparency and security in all our services. Designed expressly for physicians and healthcare providers, our services aim to enhance the efficiency and quality of patient care.

This policy covers how Notewand handles the collection, usage, and sharing of personal and identifiable information, specifying that aggregated data, derived from personal details but not individually identifying, falls outside this scope. It highlights the voluntary nature of providing certain information, while also cautioning that withholding it might limit access to the full range of Notewand's services and features.

Notewand's services are specifically designed for healthcare providers, who must adhere to their own privacy policies related to personal data management and secure necessary permissions before sharing data with Notewand, ensuring compliance with this Privacy Policy.

By using Notewand's services, you acknowledge your responsibility to have the rightful authority to share the information you provide and agree to its collection, maintenance, and processing by Notewand and its affiliates. You also confirm that the information is accurate, relevant, and not misleading, and consent to its sharing in line with this Privacy Policy.

During our interactions via the services, we collect personal information about you and your patients, along with additional data, as outlined in the following sections.

Practice Users: Notewand offers its website and services to medical practices, which can use them as outlined in the Terms of Use. To serve these medical practice clients, Notewand gathers specific personal information like contact and registration details from employees who register on behalf of their practice. This information is used in accordance with Notewand's general practices for handling personal data.

Prospective Customers: Notewand collects contact information from potential clients and partners, employing third-party services for data management. These services help identify and communicate with these prospects to introduce Notewand's offerings.

Personal Data That You Provide Through the Services: Notewand collects personal information you voluntarily offer, such as during inquiries, survey responses, registration, or use of specific services. We link to our Privacy Policy where data is collected, and once registered, your identity is known to us.

When you visit our site or use the app, we collect data on your device, browser, network, IP address, and cookies to diagnose issues and improve quality. By sharing your personal data, you consent to its use as outlined in our privacy policy, including transferring it to our U.S.-based servers and third parties.

Other Information:

Notewand collects non-personal data through interactions with our services, using technologies that do not identify you individually. This includes information like website visits and app usage, enhanced by cookies to improve service functionality and user experience. Our services also generate log files capturing broad usage patterns and technical details, aiding in service management and compliance without directly linking to personal identifiers. However, when necessary for troubleshooting or legal compliance, such data may be associated with personal information provided by users.

Notewand employs third-party services to aggregate non-personal user data for service optimization, capturing usage patterns, volume, and location to enhance troubleshooting and service improvements.

Notewand uses aggregated personal data for research to improve our understanding of user demographics, interests, and behaviors, ensuring that this data does not personally identify any individual. This information is crucial for enhancing service functionality and may be shared with partners for strategic purposes. We utilize your personal data provided through our services for various operational reasons, including but not limited to, authenticating access, improving service quality, personalized communication, and ensuring security. We commit to not selling your information and only share it under specific, necessary circumstances. Our policy includes provisions for opting out of marketing communications to respect your preferences.

Processing of Medical Data: Notewand processes medical practice data on behalf of its clients, adhering to agreements that comply with health data protection laws like HIPAA and HITECH. As a Business Associate, Notewand ensures the confidentiality and security of Protected Health Information, operating under strict regulations to protect patient data.

Notewand collaborates with third-party service providers and partners, sharing necessary personal data to enhance services, subject to strict usage limits. In business changes like sales or mergers, personal data may transfer as assets. Additionally, related companies and third-party agents are engaged for specific tasks, ensuring they access only needed information under our privacy guidelines.

Notewand may disclose personal data as required by law or to protect its rights, with provisions for opting out of communications. Data is retained as necessary for its purpose or legal compliance, with specific policies for data collected outside the services, children's data, and third-party links. This ensures a comprehensive approach to privacy, data retention, and user choice, in line with legal obligations and user protection.

Notewand emphasizes security measures to protect personal data but acknowledges the inherent risks in digital communication, advising caution with email. Service use is governed by Terms of Use, and privacy policy updates may occur without notice, requiring users to regularly review it. Users are encouraged to maintain accurate personal data, with mechanisms in place for updates or corrections, highlighting the importance of accuracy for optimal service. Conflicts between this privacy policy and any Business Associate Agreement will defer to the latter, ensuring compliance and data integrity.